Terms of Services, Privacy & Refund

TERMS OF SERVICES

Last Change Date: Thursday 1st of August 2024

 

 

Welcome to TurboAnchor, a premier remote staffing agency specializing in workforce solutions. By accessing or using our services, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our services.

 

1. Services Provided

TurboAnchor offers remote staffing solutions, including AI/ML development, web development, mobile app development, digital marketing, UI/UX design, and Odoo ERP implementation.

 

2. Pricing and Payment

 

      • Basic Plan: $24.99/hr for 40 hours/month

      • Standard Plan: $21.99/hr for 80 hours/month

      • Premium Plan: $18.99/hr for 160 hours/month

      • Other Payments: Other payments are calculated based on the resources hired

    Payment is due upon invoice receipt. Late payments may result in service suspension.

     

    3. Free Trial

    TurboAnchor offers a 2-week free trial. At the end of the trial, if you choose to continue with our services, standard pricing will apply.

     

    4. User Responsibilities

    You agree to provide accurate information and to notify us of any changes in contact or account information. You are responsible for maintaining the confidentiality of your account information.

     

    5. Termination

    TurboAnchor reserves the right to terminate accounts for breaches of these terms, illegal activity, or any other reason determined by TurboAnchor.

     

    6. Intellectual Property

    All content provided by TurboAnchor, including but not limited to software, documents, and designs, remains the intellectual property of TurboAnchor or its licensors.

     

    7. Limitation of Liability

    TurboAnchor will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

     

    8. Changes to Terms

    TurboAnchor reserves the right to modify these Terms of Service at any time. Continued use of our services following changes constitutes acceptance of the new terms.

    PRIVACY NOTICE

    TurboAnchor is committed to protecting your privacy. This Privacy Notice explains how we collect, use, and protect your personal information.

    1. Information We Collect

        • Personal Information: Name, email, phone number, billing information, etc.

        • Usage Data: IP address, browser type, pages visited, etc.

      2. How We Use Your Information

          • Service Delivery: To provide and improve our services.

          • Communication: To send updates, invoices, and other relevant information.

          • Marketing: With your consent, we may send promotional materials.

        3. Data Sharing
        We do not sell your personal information. We may share your information with third-party vendors to provide our services, comply with legal obligations, or protect our rights.

        4. Data Security
        We use appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or deletion.

        5. Your Rights
        You have the right to access, correct, or delete your personal information. You also have the right to object to or restrict certain processing activities.

        6. Changes to this Privacy Notice
        TurboAnchor reserves the right to update this notice at any time. Changes will be posted on our website with an updated effective date.

        REFUND POLICY

        Thank you for choosing TurboAnchor. We aim to provide exceptional service and ensure customer satisfaction. Below is our refund policy:

         

        1. 2-Week Free Trial

        TurboAnchor offers a 2-week free trial. If you are not satisfied during this trial period, you may cancel without any charges.

         

        2. Refund Eligibility

        Refunds are considered under the following conditions:

         

            • If services were not rendered as agreed.

            • If the quality of service did not meet agreed standards.

            • If technical issues from our side prevented the completion of work.

          3. Refund Process

          To request a refund, contact us within 30 days of the service date. Please include your account details and reason for the refund request. The evaluation and processing of refund requests may take up to 14 business days.

           

          4. Non-Refundable Situations

           

              • Services rendered satisfactorily as per client specifications.

              • Dissatisfaction due to change in personal preferences.

              • Any additional costs not included in our original agreement.

            Contact Us
            For any questions or to initiate a refund request, you can reach us at:

                • Email: info at turboanchor dot com