BUSINESS > MANAGEMENT
What Is Employee Monitoring & How It’s Done?
What is Employee Monitoring? It uses various methods of workplace surveillance to gather information about employees’ activities.
It’s a method of maintaining the employee’s performance and improving individual competencies in a way they can be productive for the organization. Lately, employee monitoring tools have displayed more effective potential for comprehensive workforce analytics and employee productivity coaching opportunities. These tools let companies optimize employees’ performances, boost employee attention and reduce process efficiencies. By monitoring and analyzing employee work behavior, organizations can raise workforce productivity and become more fruitful.
Data collected from this method is useful in finding trends, patterns, and correlations across groups and departments. To attain insight into business procedures and improve them. This activity data contains application use, time spent on useless tasks, and what time of day each employee is most effective. Employee monitoring provides companies with a public image of how to work, in and out of the office, setting workforce activity. Thus, it is useful in providing insights for employers and employees to boost the individual, team, and corporate productivity.
Types of Employee Monitoring
With time we have noticed quite a change in the world of technology. There are various options available in the market to track and monitor the employee’s activities. Unlike the times you had to check out employees physically in the office, times have changed. Therefore, companies must reconsider how and why employee monitoring set up and its uses.
Video Surveillance is one of the most common and traditional ways of monitoring. It is mainly useful for security purposes to prevent crimes rather than monitor employees’ activity. Few companies use video to track employee location, real-time movements, and productivity.
In most countries, video surveillance is useful as a health and safety requirement, it’s mandatory for all employees to have it installed.
Companies mostly use email hosting services like “Google Workspace” and usually have admin access that allows emails monitoring. Monitoring employee emails also allows them to filter the spam emails before they reach the employee inbox. Thus, it’s a great way to minimize security risks, but employers should be aware that some emails can end as spam. Therefore, it’s good to check out these filtered messages from time to time, so that a client’s email doesn’t end up in the spam by any mischance.
Employee Monitoring Software
There are many monitoring tools available nowadays, and they offer a variety of features. Employee monitoring and productivity software are the most generally useful methods to keep track of your employees today. One of the most common features of monitoring software is time tracking, while more advanced applications like “IoT PREMIS.”
- To keep track of employees’ activities and location within the premises.
- Manage employee productivity
- Tracking equipment
- Visitor access
- Real-time attendance monitoring
It ensures security and safety while considering extensive facilities where people come and go every day. Moreover, it is easily accessible just by employing beacons within your premises, not only does it track and monitor employees’ activities but also forward data related to them straight to the cloud storage. Which does not only secure data but is much more cost-efficient. Rather than paying for each server to store your data.
Like internet monitoring, some of these programs allow employers to monitor desktop application usage. Data gathered is shown in detailed reports, highlighting how much time people committed to productive work and useful frequent applications.
There are some scenarios where you can’t track your employees through video surveillance or software. That’s where you use GPS tracking, as it helps us to keep track of employees assigned to work on the field, like on-site engineers or delivery drivers.
For Example, You can track a company vehicle by placing a tracker, but there’s a limitation regarding employee tracking. You can’t force an employee to download a tracking app on their cell phone.
Rather than that, you can provide a work phone that’ll help you track them whenever they are out in the field.
Advantages of Employee Monitoring:
It provides businesses with several advantages, including growing workflow and saving money.
We have seen so many businesses switching to remote working trends with time, that can result in management and productivity falling sideways. Studies show that employees work better when they know they’re under observation.
Research shows that whenever employees learn that they are under monitoring, profit increase, and workers are more efficient and conscious of their actions and work.
Implementing workforce analytics tools or employee tracking software is a money-saving means. Successful companies use analytics tracking software to increase productivity, revenue, sales, employee retention, satisfaction, and efficiency. When workers are productive, you’re paying them more likely to get your money’s worth as an employer with the data collected with monitoring software, you can make better-informed business decisions.
A company’s data and its security are its main priority. Well-known organizations are especially vulnerable to breaches. The reason is the scale of the organization and the possibility of human error leading to hacks such as accidentally opening phishing emails.
Monitoring software lets you view saved documents, installed applications, websites visited, and messages sent on company property, like computers and mobile devices. It monitors business files, accounts information, and client data. Furthermore, this tool can protect your company from insider threats and security breaches and alert employees when they access unauthorized data.
Improved Team Performance
Inspecting employee activity helps you determine employees who aren’t meeting company expectations. For example, you will know if an employee spends excessive time using social media or playing games.
Tools like “IoT PREMIS” use real-time monitoring, which lets you know employees’ execution processes and work patterns. Moreover, you can study your employees’ productivity efficiently by accessing these details.
Besides, you learn about strengths and weaknesses within your company. For example, you may get to know that your team members have more time on their hands or are more useful in some other areas. With the proper insight of each team member, you can execute more informed decision-making, you get to know about issues like poor customer management or workers’ nature who slack off.
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